The process of content management is not just about creating and editing content on websites. Approached professionally, it is about clearly defined roles and responsibilities and a controlled end-to-end process. Firstly, I can help you set-up a content management system and process, and secondly, I can help you run it.
The roles will include:
- Viewer / Reader
A comprehensive Content Management process should cover:
- Scheduled content - automated publishing and unpublishing
- Reviewed content - check relevance after date or period x
- Review before publishing
- Comment moderation - Public posts moderation (pre- or post-publication)
- Complaints handling
In addition, it may also cover area such as: Language translations and fallback to base language; checking for broken links; checking for missing assets; checking downloadable assets; crediting images to the correct agencies; and updating and maintaining the Content Management System (CMS) itself.